1. About this policy
This Privacy & Cookie Policy explains how Claim to Fame (“Claim to Fame”, “we”, “us” or “our”) collects, uses, stores and shares information when you visit https://ctfmkt.com, contact us or submit information through the website.
The only contact point for privacy-related questions or requests is hello@ctfmkt.com.
2. Information we collect
2.1 Information you provide
When you submit the contact form or contact us directly, we may collect:
- your name;
- your email address;
- your company name and/or website;
- the marketing-spend range you select;
- your goals, challenges and any other information you include in your message;
- records of our subsequent communication.
Please do not submit sensitive personal information through free-text fields unless it is genuinely necessary for your enquiry.
2.2 Information collected automatically
When you use the website, we and the service providers that support it may automatically receive technical and usage information such as your IP address, browser and device type, operating system, language, approximate location, referring page, pages viewed, timestamps, interaction events, error data, server logs and identifiers stored through cookies, local storage or similar technologies.
3. How we use information
We use information to:
- receive, review and respond to enquiries;
- understand your goals and assess whether there may be a suitable working relationship;
- provide requested information and communicate about potential or existing services;
- operate, maintain, secure and troubleshoot the website and contact form;
- prevent spam, fraud, abuse and unauthorised activity;
- measure website performance, understand how visitors use the site and improve content, design and conversion journeys;
- maintain business records, resolve disputes and protect our rights.
Depending on the context, we process information because you asked us to respond, because it is necessary to operate and secure the website, with your consent, or for legitimate business purposes that do not override your privacy rights.
4. Contact-form submissions
The form requires you to confirm that you have read this policy before submitting your details. Submissions are stored on the website’s hosting infrastructure and are accessible only to authorised people who need them to handle enquiries and operate the business.
The form does not automatically subscribe you to a newsletter, send marketing emails or make decisions that produce legal or similarly significant effects solely through automated processing.
7. International processing
Our service providers may operate infrastructure in multiple countries. As a result, information may be processed outside the country where you are located. Where required, appropriate safeguards are used for such processing.
8. Retention and security
We keep information only for as long as reasonably necessary for the purposes described in this policy. Enquiry and communication records may generally be retained for up to three years after the last meaningful interaction, unless a longer period is needed to manage an active relationship, resolve a dispute, protect rights or meet an applicable obligation.
Technical logs and cookie-related data may be retained for shorter or longer periods depending on security needs, browser settings and the relevant service provider’s configuration.
We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, alteration or disclosure. No method of transmission or storage is completely secure.
9. Your choices and rights
Depending on your location and the circumstances, you may be able to request access to personal information, correct inaccurate information, request deletion or restriction, object to certain uses, withdraw consent, or request a portable copy of information you provided.
To make a request, email hello@ctfmkt.com with the subject line “Privacy request”. We may ask for enough information to verify the request and avoid disclosing information to the wrong person.
You may also have the right to raise a concern with the data-protection authority responsible for your location.
10. Children
The website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children through the website.
11. Changes to this policy
We may update this policy when the website, services or data practices change. The current version will be published on this page with an updated date.
12. Contact
For any privacy or cookie question, contact hello@ctfmkt.com.